Hello there, i'm Mr Cooper. I started up my own nursery business called GREENHAVEN. It has become so succesfull that now i have several shops all over Melbourne
I believe the key to our success was making every employee feel important and involved.
Our boss Mr. Cooper always held meetings for the whole staff, he'd close all the stores and let us come and talk about what we, as the employees, thought would help the business,
Although i love this business, it's time for me to retire so i'm going to hand it over to my son who has been working as an accountant until now
The first months of Phillip Cooper becoming CEO went smoothly, and the employees were happy with their new boss.
If you need anything let us know
However Phillip noticed that to make more profit he would need to cut expenses. So he started to make changes.
Changes Include: - meetings with the managers only ( and he ran the meetings) - computer stations for customer help - meetings to be held in office rather than outside
So we have to be a manager to have input...?
6 Months Later
Whats going on? 5 employees have left .. and im losing one of my best managers... and now profits have gone down...
I tried to lower expenses .... but ended up making less profit where did i go wrong?