Effective Communication by Gina Witt
What is effective Communication?
We have effective communication when I am trying to communicate with you and you understand exactly what I am talking about.
I completely understand!
Some important principles to remember when communicating others are...
1) Be clear with your message or listen carefully to what is being said.
2) Be sure that your message is complete because if it isn't that leaves room for assumption by the listerner...and you do not want that. If you are the listener, ask questions and make sure you understand completely.
Don't worry...there's more...
3) You need to be concise. Don't add a lot of unnecessary information. Listener remember your job is to listen, and try not to interrupt until the speaker is finished. Politeness is key.
4) Sender make sure everyone feels like they are in a safe place. Plus you want to make sure that the receiver of your message understands exactly what your are talking about. Ask for some feedback...open communication is very important.
Know your people...
5) Senders, you need to know your audience, and be empathetic to their needs. If your audience does not understand, stay calm and try different channels or methods to get your message across. Remember, try not to get to stressed out!
Try some Nonverbal Communication
Nonverbal communication has no words. You use body language, like: facial expression, body movement and gestures, eye contact, your posture, tone of your voice, and how rapidly you breathe. Those are all things that effect how we communicate with others.
Nonverbal communication is not only for the sender, but for the receiver as well. If the listener has their arms crossed and tapping their foot, I really do not feel they want to listen to what I have to say! We all need to practice good nonverbal skills.
You must remember that empathy and sympathy are two different things especially when you are communicating with others. Empathy is when you have similar emotions and can understand the other person's feelings. Sympathy is when you can not relate, but you feel bad for the other person.
Empathy and Sympathy
by Gina Witt