I am an experienced and accomplished professional, who has maintained high standards and exceeded targets in highly pressured and fast changing environments. A dedicated and vibrant individual who strives to meet the toughest challenges and remain positive in any business critical arena. Having a proven ability to ensure that day to day work is carried in line with the agreed policies and procedures and quality standards.
During my many years of loyal service I have:
Managed Trained staff Compiled itineraries Emanate knowledge Ensure protocols Create accounts
I am a manager at WATAN TRAVEL LTD AND INTERCITY MONEY TRANSFERS LTD .
August 2014 – PSA - Diploma for Passenger Service Agent. May 2009 – City & Guilds Level 2 in Computerised Accounts . 2005 - 2006: Reservation and Air Ticketing Course - Amadeus, Galileo and Sabre Training (IATA) Online 1995 – 1999: B.A Economics and Geography. University of Punjab, Pakistan. 1991 – 1995: Higher Secondary School Certificate and Secondary School Certificate. Government High School,.
Travel Consultant SUFI TRAVEL SERVICES LTD
Manager WATAN TRAVEL LTD AND INTERCITY MONEY TRANSFERS LTD
Customer Service Agent - Volunteer BIRMINGHAM AIRPORT
English Urdu Punjabi
Say something about yourself. Describe your qualities, abilities, hobbies and personality, etc.
•Communication: A strong speaker and networker,with a natural flair for persuading, negotiating and integrating. •Languages: English, Urdu, Punjabi, some familiarity with Arabic. •Researching: The ability to gather information efficiently from diverse spheres and evaluate quickly to aid informed decision-making. •Computer Skills: Microsoft Windows XP, Word, Excel, Power Point, Access database, Outlook and Internet Explorer. •An adept user of the Internet for academic, professional & social purposes
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