Now that you know how to
Qualify the Customer
Identify Needs and
Dig for Pain
YOUR NEXT STEP IS
RECOMMEND A TOTAL SOLUTION
To get to a TOTAL solution,
You have to Build the Basket
Remember, you're just sharing your expert opinion based on what your customer just said.
USE THE CUSTOMER'S PAIN POINTS
To recommend the right products and services
instead of talking about "feeds and speeds"
PRESENT SOLUTIONS USING
This has an high performance Intel i7 processor that's going to be able to handle those Photoshop files without the lag you described in your last PC.
Features, Advantages and Benefits call attention to what the device can do for your customer.
You're not just recommending products
You're solving or preventing problems!
Write something about the image here
Let's see what that might look like
What do you plan on doing with your data?
I'm not sure. I have a ton of pictures.
To save the hassle of transferring all of your pictures, you would want our Premier Set Up Service. You get all of your data moved plus 2 software titles. You'll be up and running in no time!
What happened to your current device?
I dropped it getting out of the car!
You want to be protected from drops and spills. So let's get you set up for a Square Trade plan and pick out a case.
What didn't you like about your current PC?
I think I have a virus!
Virus shield will keep all that malware at bay. And if you get any, You'll have the comfort of knowing that we'll remove it!
AT A MINIMUM, SUGGEST
have the customer's own words as inspiration
Asking for the Sale